Subscription information – InstaText | Write like a native speaker

Explore insightful articles to discover how InstaText improves your writing, preserves your unique voice, and supports academic, professional and creative needs.

Is my subscription refundable?

Our team is always interested in hearing from users so we can find ways to improve the service based on your feedback. Feel free to share your suggestions with us. Unfortunately, we cannot offer refunds at this time, but you can cancel your subscription at any time. Your subscription will continue until its expiration date […]

Can I cancel my subscription at any time?

Sure, you can cancel your subscription at any time. Your subscription will continue until its expiration date and there will be no further charges. You can cancel your subscription in your profile or simply contact our support team.

What are the limitations of the free trial?

The free trial is limited to 14 days and only a limited number of words can be improved at once. Upgrade to InstaText One premium plan and get access to powerful and unlimited editing. See Plans for more details.

Do subscriptions renew themselves automatically?

Yes. But if you don’t want your subscription to renew, you can cancel it at any time – of course, your subscription will continue until its expiration date. Our online reseller and merchant, Paddle.com, handles order-related inquiries.

When will I receive an invoice?

You will receive an invoice by email immediately after your purchase. You can enter the details of your company or institution (click on the link “Add VAT/GST number”). You can also edit your invoice online later.

Are there any limits even with InstaText One?

Generally, no. With InstaText One, you don’t have to worry about character limits as long as you stay within reasonable limits of “fair use”. Fair use includes a reasonable number of devices and sufficient characters for personal and professional writing. The limit is several million characters per year and is very difficult to reach even with […]

Do you have any volume discounts?

Yes! We offer volume discounts on annual plans. We also offer special discounts for educational institutions. Please contact sales.

What payment methods are available?

We accept payments by credit card, PayPal, Google Pay, and Apple Pay. Team plans can also be paid by bank transfer.