Frequently asked questions
What is InstaText?
InstaText is a user-friendly writing and editing tool that focuses on rewriting your text so that you are understood and perceived as a professional. InstaText improves styling and word choice, corrects grammatical errors and enriches your content to make it more readable and understandable.
How does InstaText work?
InstaText uses artificial intelligence and language technologies to generate recommendations and ideas on how to improve the text. The user interface in the browser allows you to easily accept and reject individual suggestions. It is very easy to use. See How to use for more details.
What are the benefits of InstaText?
The main benefits of InstaText are according to experienced users:
- Improve my texts interactively and in real-time.
- Express my ideas clearly and concisely.
- Increase my self-confidence and speed up my writing.
- Improve my writing skills.
How does InstaText differ from grammar checkers?
InstaText goes far beyond grammar, spelling and punctuation correction. It offers much more and deeper ideas for text improvement than grammar checkers. If necessary, sentences are completely rewritten and improvements are suggested based on the broader context of the topic. Read more in the article How InstaText differs from grammar checkers.
Who uses InstaText?
InstaText is intended for all those who use the written language in their professional communication, including professional writers and people involved in academic writing, as well as people working in international companies, translation agencies, public relations agencies, law firms, government institutions, and press agencies.
What payment plans are available?
InstaText is available through different plans: Starter, Standard, and Professional. The plans are usage based, i.e. how many characters you need for text improvements. InstaText offers options for both individuals and teams. Both monthly and annual plans are available. For more detailed information, please visit our Pricing page.
How are characters deducted from my account?
Each time you press the Improve button, the number of characters sent for improvement is deducted from your account. The number is displayed in the bottom right corner of the window with your original text.
How many characters do I have left?
The number of characters remaining is displayed when you move the mouse over the circle icon that appears in the menu. When the icon turns yellow, you are advised to pay attention to how many characters are left. When the icon turns red, there are not many characters left.
What are my options if I run out of characters?
It may happen that you spend all remaining characters before the expiration date of your current licence. In this case, you can simply purchase a new licence and thus override the existing licence. You can also upgrade your current plan and pay only the difference, in which case the expiration date remains the same.
What payment methods are available?
We accept payments by credit card, PayPal, and direct debit (SEPA). Plans invoiced annually can also be paid by bank transfer. All payments are in euros (€).
Privacy and Security
Does InstaText store any of my texts?
No. InstaText does not store the texts from your requests or their improvements. Only metadata about the request (e.g. the time of the request and the number of processed characters) are saved for billing and statistics purposes.
Is my personal data secure?
Yes. All our operations comply with European Union data protection laws. We guarantee InstaText subscribers that all texts are deleted immediately after the text improvement has been completed.
How do I contact InstaText Support Team?
Click on your display name in the menu and search for "Support". Note that you must be a registered InstaText user to access the menu.
How do I reset my password?
Click on your display name in the menu and search for "Reset password". Note that you must be a registered InstaText user to access the menu.
Supported web browsers
Update your browser for more security, speed and best performance with InstaText. We recommend popular browsers such as Google Chrome, Mozilla Firefox and Microsoft Edge. Note that Internet Explorer is not supported.