Terms and Conditions

The InstaText service is operated by InstaText d.o.o., Tehnološki park 21, 1000 Ljubljana, Slovenia ([email protected]). These Terms and Conditions govern your use of the InstaText text improvement service, including the website, browser extension, and Microsoft Word add-in. The collection and use of personal data is governed by our Privacy Policy, available at instatext.io/privacy-policy/.

1. The service

InstaText is an AI-powered text improvement tool that helps you improve your writing for clarity, readability, grammar, and style. Unlike generative AI tools, InstaText does not create new content – it analyses and improves text you provide.

InstaText offers a free plan with limited daily usage and a premium plan (InstaText One) with unlimited access. Plan details are available at instatext.io/plans/. The free plan is for personal, non-commercial use only. InstaText One is available for both personal and business use.

Some users access InstaText through an institutional or team arrangement – for example, as part of a university licence or a company-wide subscription. If you are such a user, your access is governed by the agreement between InstaText and your institution or organisation. Payment arrangements may differ from those described in Section 4; your institution or InstaText will inform you of the applicable billing arrangement. If your institutional access ends, your account will continue on the free plan under these Terms and Conditions.

2. Using the service

InstaText is provided for legitimate personal and business use. You may not:

– forward or resell access to InstaText to third parties

– use InstaText to develop, train, or benchmark a competing text improvement product or service

– access InstaText through automated scripts, bots, or tools in a manner that exceeds normal human usage patterns

– attempt to probe, test, or overload InstaText’s technical infrastructure

– use InstaText for any illegal purpose or in violation of third-party rights

– submit content that you are prohibited from sharing by law or by a confidentiality obligation (such as classified information, protected health data, or content covered by a non-disclosure agreement); InstaText cannot verify the nature of submitted content and you bear sole responsibility for ensuring you are entitled to submit it

Licences are issued on a per-person basis. Sharing your access credentials with others is not permitted.

You must be at least 16 years old to create an InstaText account. By registering, you confirm that you meet this requirement.

You are responsible for all activity that occurs under your account and for keeping your access credentials secure. Please notify our support team immediately at instatext.io/support/ if you suspect unauthorised access to your account.

3. Your content

You retain full ownership of all text you submit for improvement. InstaText processes your text in memory and deletes it immediately after returning the improvement – it is never stored on InstaText’s servers and is never used for training, improving, or fine-tuning InstaText’s models, nor in anonymised or aggregated form for any such purpose. While your texts are processed securely and deleted immediately, we recommend not including personal data of third parties in texts you submit for improvement.

By using the service, you grant InstaText a limited, non-exclusive right to process your text solely to the extent necessary to provide the improvement. No other rights in your content are claimed or retained.

Text improvements are generated automatically and may not always be accurate or appropriate for your specific context. You are responsible for reviewing all suggestions before use.

4. InstaText One subscription

InstaText One is InstaText’s premium plan, available as a monthly or yearly subscription. Current prices are displayed at instatext.io/plans/ and at checkout. Prices may be subject to applicable taxes (such as VAT), which will be shown before you complete your purchase. If subscription prices increase, InstaText will notify you in advance; the new price will apply from your next renewal period only. Payments are processed by our online reseller and merchant, Paddle.com Market Ltd, Judd House 18–29 Mora Street, London, EC1V 8BT, United Kingdom. Subscriptions are billed in advance at the start of each billing period and renew automatically unless cancelled. Users accessing InstaText through an institutional or team arrangement may have different payment terms as described in Section 1.

You can cancel your subscription at any time via your account page or by contacting our support team. Your subscription remains active until the end of the current billing period, after which your account is downgraded to the free plan; your account settings and preferences are retained. We do not offer refunds for unused subscription periods, except where required by applicable law or where InstaText terminates your account other than for breach of these Terms and Conditions (see Section 5).

5. Availability and changes

InstaText aims to provide a reliable, high-availability service. Planned maintenance and interruptions beyond InstaText’s reasonable control are excluded from any availability commitment.

InstaText may add, change, or remove features, or modify or restrict the free plan, with at least 30 days’ prior written notice. InstaText may suspend or terminate access immediately in the event of a serious or repeated breach of these Terms and Conditions. If a paid subscriber’s account is terminated for breach, no refund will be issued for the remaining subscription period.

6. Keeping you informed

InstaText provides guidance on getting the most out of the service through the Features and Articles sections, both accessible from the main menu. These cover writing best practices, tips on using InstaText effectively, and updates on new functionality.

As a registered user, you may occasionally receive product emails with updates, new features, and practical writing tips. You can unsubscribe at any time via the link in any such email; this does not affect your access to the service.

For questions not covered by the documentation, our support team is available at instatext.io/support/. For data-related requests – such as access to, correction of, or deletion of your personal data – please refer to our Privacy Policy at instatext.io/privacy-policy/.

7. Intellectual property

All rights in the InstaText software, technology, algorithms, and databases are held by InstaText d.o.o. These Terms and Conditions grant you a limited, non-exclusive, non-transferable right to use the service for its intended purpose. No other rights are granted.

You may not copy, modify, reverse-engineer, or create derivative works based on InstaText’s software or technology.

8. Warranty and liability

InstaText does not warrant the accuracy or quality of text improvements. The service is provided as-is and InstaText makes no representations about the suitability of the improvements for any particular purpose.

If you are using InstaText as a private individual (consumer), your statutory warranty rights under applicable law apply and are not affected by these Terms and Conditions. If you are using InstaText for business purposes, InstaText’s liability for slight negligence is limited to typical and foreseeable damages, capped at the total fees paid in the twelve months preceding the claim. In either case, InstaText is not liable for indirect damages, lost profits, or loss of data.

InstaText is liable without limitation for damages resulting from wilful misconduct, gross negligence, or personal injury.

To the extent permitted by applicable law, you agree to indemnify and hold InstaText harmless from any third-party claims, costs, or damages arising from your violation of these Terms and Conditions or from your failure to comply with applicable law.

9. General provisions

These Terms and Conditions are governed by the law of the Republic of Slovenia. The exclusive venue for disputes is Ljubljana, unless mandatory consumer protection law in your country of residence provides otherwise.

For payment-related disputes, please contact Paddle at paddle.net. The EU Commission also provides an online dispute resolution platform at ec.europa.eu/consumers/odr/.

InstaText may amend these Terms and Conditions with at least 30 days’ prior written notice. If you do not object within the notice period, the amended terms will be deemed accepted. InstaText will draw your attention to this consequence when giving notice of changes.

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

These Terms and Conditions, together with any applicable order confirmation, constitute the entire agreement between you and InstaText regarding your use of the service and supersede all prior communications or representations on this subject.

This version updates and clarifies InstaText’s Terms and Conditions to better reflect how the service actually works. If you have been using InstaText under the previous terms, nothing about the way your data is handled or your rights as a user has changed.

Last updated: 5 March 2026