Frequently asked questions

FAQ

General

  • InstaText is an advanced editing assistant that helps non-native speakers write like a native speaker. It helps improve the clarity and readability of your texts. It enhances your style and choice of words, corrects grammatical errors, and makes your texts easier to understand.

  • InstaText uses advanced language technologies, but not generative AI, to suggest recommendations and ideas for improving text clarity and readability. It maximises the readability of your writing, making it easier to understand. Users can easily accept or reject individual suggestions, creating a user-friendly editing experience. See the How to use page for more details.

  • The main function of InstaText is to help you improve your text in terms of clarity, readability, style, tone, grammar, and spelling. However, it also allows you to refine your text while maintaining your unique voice, style, and intent, as these aspects are only enhanced, not changed. In addition, you can improve your writing skills over time by paying attention to InstaText's interactive suggestions and real-time feedback.

  • InstaText is for anyone who wants to improve their texts by enhancing clarity, readability, flow, structure, style, tone, conciseness, word choice, grammar, spelling, punctuation, and more. Our users include academics and researchers, writers and content creators, editors, business professionals, and everyday users.

  • InstaText was originally developed to help non-native English speakers write more like native speakers. However, we also have native speakers who use InstaText to ensure that their texts are polished in terms of clarity, coherence, correctness, and more.

  • InstaText is suitable for a variety of writing needs, including:

    • Academic and professional writing: It improves the clarity and readability of research papers, dissertations, books, case studies, and grant proposals.
    • Content creation and media: It polishes thought leadership articles, journalistic content, blog posts, and social media posts.
    • Business and personal communication: It improves emails, reports, messages, and everyday writing to ensure they are clear and effective.

  • Yes, you can use InstaText on Chromium-based browsers, including Chrome, Edge, Brave, and Opera. It enables you to edit texts directly in Google Docs, Gmail, and other apps without losing focus or switching tabs, while fully respecting your privacy. No need to copy and paste. Learn more or install the extension here.

  • Yes, InstaText is available as a Word add-in for both the online and classic versions. You can use Word's built-in Track Changes to review suggestions. Find out how to use and install the InstaText for Word add-in here.

  • No, InstaText is not an AI writer. InstaText uses advanced language technologies, but not generative AI. This means that InstaText does not create new content, but only improves the existing text.

  • No. InstaText maximizes the readability of your text, similar to a human proofreader or editor. It uses advanced language technologies, but not generative AI. This means that InstaText only improves the existing text and does not create new content. Therefore, InstaText edits are not AI-generated, which helps you meet authorship and originality criteria, especially for publishing purposes.

  • The main function of Grammarly and similar tools is proofreading. They mainly check your text for spelling and grammar and do not offer suggestions for in-depth editing. Therefore, InstaText is the ideal choice for those who want to improve the clarity, style, and readability of their texts with more detailed suggestions.

  • InstaText is not an AI content generator, i.e. it does not create new content based on existing data, ideas, or word combinations from other sources. InstaText improves readability while carefully preserving the author’s original voice. InstaText focuses solely on improving the way author's ideas are expressed, rather than adding new information or changing the core message.

Why InstaText

  • InstaText helps non-native speakers improve their text in terms of clarity, readability, flow, structure, style, tone, conciseness, word choice, grammar, spelling, punctuation, and more during the editing and proofreading process. All this brings their writing closer to native-level English. Additionally, non-native speakers can improve their writing skills over time by paying attention to InstaText's interactive suggestions and real-time feedback.

  • Unlike AI content generators, InstaText does not use generative AI. It uses other types of advanced language technologies. This means that InstaText does not generate new content, but only improves the existing text. In other words, it only enhances your unique voice, style, and intent, rather than changing it. This makes InstaText ideal for contexts where the use of AI-generated content is prohibited or restricted and where strict criteria for originality and authorship apply, such as academic texts.

  • Yes, InstaText adapts to different writing styles and contexts, from academic to business and creative writing. The Personal dictionary allows you to adapt to specific terms or industry jargon. In addition, the Language settings allow you to adjust the tone of voice (formal/informal) and dialect (American/British English) to ensure the text is tailored to the target audience while improving clarity and readability.

  • InstaText provides in-depth editing to enhance the clarity, readability, and correctness of your text—key aspects of academic writing. Many researchers have reported that InstaText has significantly improved their acceptance rates and shortened the time to publication. In addition, InstaText's edits are not AI-generated, making it ideal for academic contexts where the use of AI-generated content is prohibited or restricted and where strict criteria for originality and authorship apply.

  • Clear and effective communication is crucial in a business context. InstaText helps you communicate your ideas clearly and effectively by improving clarity and conciseness. It also improves your text to sound more like a native speaker’s writing. This ensures that your texts sound professional and fluent, whether they are emails, reports or proposals.

  • Yes, InstaText is versatile and is suitable for both scientific and non-scientific texts. It helps refine complex, technical texts such as research papers and academic articles, providing clarity and precision without changing the original meaning. At the same time, it improves the readability and style of non-scientific content such as creative texts, business communication, or everyday emails.

  • InstaText not only improves the clarity, readability and correctness of your text through in-depth editing, but also saves you time when editing, making you more efficient and productive. Learn more in the article Why we call InstaText an ‘editing assistant’.

Subscription information

  • We accept payments by credit card, PayPal, Google Pay, Apple Pay, and Alipay. Team plans can also be paid by bank transfer.

  • Yes, you can cancel your subscription at any time. Your subscription will remain active until its expiration date, and no further charges will apply. You can cancel your subscription through your profile or by contacting our support team.

  • You will receive an invoice by email immediately after your purchase. You can enter the details of your company or institution (click on the link "Add VAT/GST number"). You can also edit your invoice online later.

  • Yes, you can cancel your subscription at any time if you don’t want it to renew. Your subscription will remain active until its expiration date. Order-related inquiries are managed by our online reseller and merchant, Paddle.com.

  • Yes, we offer volume discounts on annual plans. We also offer special discounts for educational institutions. Please contact sales.

  • The free trial is limited to 14 days and only a limited number of words can be improved at once. Upgrade to the InstaText One premium plan and get access to powerful and unlimited editing. See Plans for more details.

  • Generally, no. With InstaText One, you don’t need to worry about character limits as long as you use it "fairly." This means using a reasonable number of devices and enough characters for personal or professional writing. The yearly limit is several million characters, which is hard to reach even with intensive use.

  • We currently do not offer refunds. However, you can cancel your subscription at any time. Your subscription will remain active until the expiration date and no further charges will apply.

InstaText browser extension

  • The InstaText browser extension allows you to use InstaText seamlessly within your applications without having to switch tabs or copy and paste your text. It's ideal for improving documents, academic papers, professional emails, social media posts, and any other text-based task—right where you write. Learn more or install the extension here.

  • You can install it easily and quickly from here.

  • InstaText works with a variety of applications, including Google Docs, Gmail, WhatsApp, Slack, Overleaf, Outlook, Yahoo Mail, Medium, LinkedIn, Facebook, Twitter, Messenger, Meta Business Suite, Confluence, Zendesk, Salesforce, HubSpot, Discord, Instagram, Jira, Notion, WordPress, GitHub, GitLab, and Google Keep. See details here.

  • InstaText is compatible with Chrome, Edge, Brave, Opera, and all other Chromium-based browsers. Internet Explorer is not supported.

  • Click the InstaText icon in your browser’s toolbar to adjust language settings and quickly activate or deactivate the extension in specific applications.

Privacy and security

  • No, InstaText never stores the texts you submit or their improvements. Only metadata, such as the request time and number of processed characters, is saved for billing and statistical purposes.

  • Yes, all our operations comply with the data protection laws of the European Union. We guarantee InstaText subscribers that all texts will be deleted immediately after text improvement is completed.

Support

  • Please find our contact information here. Note that you must be a registered InstaText user to access this page.

  • Click on your display name in the menu and log out. Go to the Sign in page, click on "Forgot your password?" and follow the instructions.

Affiliate program

  • InstaText's affiliate program is simple and efficient - place a banner or tracking text link on your website (or social media profile, email, e-book, etc.) and get paid every time a referred user upgrades to a premium plan. Affiliates can earn a lot without making a big sales pitch because we have a high conversion rate and an attractive commission rate. The top performers get higher commissions and have exclusive discounts available. If you are interested in becoming an affiliate, please visit this website for more information on how to become an InstaText affiliate.

  • InstaText helps people around the globe - students, researchers, scientists, professionals, language lovers and anyone who writes in English. InstaText's affiliate program is perfect for websites or blogs related to writing. We also have several thriving affiliates whose content focuses on education, science, technology, business, career development, and numerous other areas that appeal to InstaText's diverse user base. You can maximize your chances of being accepted into our affiliate program by creating content that aligns with our mission and ensuring it is relevant, well-structured, and up-to-date. For more information on how to become an affiliate partner, please visit this page.

  • Once you are accepted into the program, we will provide you with a number of affiliate links and banners. You can also use emails and newsletters to promote InstaText. When placing our links and/or banners, please make sure to include them visibly on pages with useful and relevant content. It is best not to place the links and banners next to several other banners/links. Please do not give your customers incentives or rewards for joining InstaText. The affiliate referrals may not come from Google Ads or any other search engines' pay-per-click ads.

  • Our exceptional commission structure offers you a sales commission of 30% of the transaction value per paid upgrade - this applies to all payments within the first 11 months (e.g. when a user signs up for a monthly subscription). Each link on your website has a specific tracking code. Every time a customer clicks through your website to instatext.io and upgrades to a paid plan, we document that conversion and associate it with your account. You can view your conversions and revenue at any time via the dashboard. Thanks to the extended 90-day cookie window, affiliates receive commissions when users upgrade to premium plans within 90 days of their first visit to the site.

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