Frequently asked questions

FAQ

General

  • InstaText is an interactive writing assistant and editing tool that helps improve the clarity and readability of your texts. It enhances your style and choice of words, corrects grammatical errors, and makes your texts easier to understand.

  • InstaText uses advanced language technologies to suggest recommendations and ideas for improving text clarity and readability. It maximises the readability of your writing, making it easier to understand. Users can easily accept or reject individual suggestions, creating a user-friendly editing experience. You can find more detailed instructions at How to use.

  • InstaText is a powerful writing and editing assistant that improves communication by enhancing clarity and conciseness. It boosts productivity by offering ideas for text refinement and enabling interactive improvements. Additionally, InstaText helps users enhance their writing skills and achieve fluency in English.

  • InstaText is designed for academics, professionals, and non-native speakers looking to refine their texts for publication or improve clarity. Native speakers also use InstaText to enhance readability and make their writing more concise.

  • Yes, InstaText offers a browser extension that allows you to improve your texts directly in applications like Gmail, Google Docs, and Outlook Web without needing to copy and paste. It provides real-time suggestions to enhance clarity, correctness, and style while fully respecting your privacy. Learn more or install the extension here.

  • Grammarly is great for proofreading, correcting common spelling and grammar mistakes. But, as any skilled writer will tell you, editing is the key to creating polished, professional content. This is where InstaText shines—it doesn't just proofread, it helps you refine your text for clarity, style, and effectiveness, turning good writing into great writing.

  • No. InstaText maximizes the readability of your text, similar to a human proofreader or editor. The improvements made by InstaText are not AI-generated content! Quite the opposite: InstaText helps you improve your text while you remain the proud author of your work.

  • InstaText improves readability and avoids plagiarism by offering suggestions that don’t reuse word combinations from other sources. The author’s original voice is carefully preserved. Importantly, users retain full control over which suggestions to apply, ensuring they maintain ownership of their work while benefiting from text improvements.

Why InstaText

  • InstaText helps non-native speakers refine their texts to sound more natural and fluent. It improves clarity, grammar, and word choice, offering suggestions that bring writing closer to native-level English. By providing real-time feedback, InstaText not only enhances readability but also helps users develop better writing skills over time.

  • Unlike AI tools that generate content, InstaText refines your existing text. It improves clarity, readability, and style while preserving your original voice. It is ideal for users who want to improve their writing without compromising authorship. InstaText offers suggestions similar to those of a human editor. This ensures that your text remains authentic and consistent with your message, especially in contexts where AI-generated content is not permitted.

  • Yes, InstaText adapts to different writing styles and contexts, from academic to business and creative writing. The Personal dictionary allows you to adapt to specific terms or industry jargon. In addition, the Language settings allow you to adjust the tone of voice (formal/informal) and dialect (American/British English) to ensure the text is tailored to the target audience while improving clarity and readability.

  • Where clarity and conciseness are very important, InstaText adds tremendous value. It helps you make your text easier to read and understand. Many researchers have confirmed that InstaText has helped them to significantly increase acceptance rates and shorten the time to publication. Unlike AI content generators, InstaText refines complex ideas while preserving the academic integrity of the author.

  • Clear and effective communication is crucial to success. InstaText helps you convey your ideas clearly and impactfully by enhancing clarity and conciseness. It improves your text to reach the level of a native speaker, ensuring your writing sounds professional and fluent, whether it's for emails, reports, or proposals.

  • Yes, InstaText is versatile and is suitable for both scientific and non-scientific writing. It helps refine complex, technical texts such as research papers and academic articles, ensuring clarity and precision without changing the original meaning. At the same time, it works effectively for non-scientific content such as creative writing, business communication, or everyday emails, improving readability and style.

  • InstaText is particularly useful during the editing phase, providing a highly productive way to review, revise, and rewrite texts. By improving clarity, style, and readability, InstaText ensures your writing stands out. You retain full control over which suggestions to apply, keeping your original voice intact. As experienced writers often say, editing is the key to successful communication.

Subscription information

  • We accept payments by credit card, PayPal, Google Pay, and Apple Pay. Team plans can also be paid by bank transfer.

  • Sure, you can cancel your subscription at any time. Your subscription will continue until its expiration date and there will be no further charges. You can cancel your subscription in your profile or simply contact our support team.

  • You will receive an invoice by email immediately after your purchase. You can enter the details of your company or institution (click on the link "Add VAT/GST number"). You can also edit your invoice online later.

  • Yes. But if you don't want your subscription to renew, you can cancel it at any time - of course, your subscription will continue until its expiration date. Our online reseller and merchant, Paddle.com, handles order-related inquiries.

  • Yes! We offer volume discounts on annual plans. We also offer special discounts for educational institutions. Please contact sales.

  • The free trial is limited to 14 days and only a limited number of words can be improved at once. Upgrade to InstaText One premium plan and get access to powerful and unlimited editing. See Plans for more details.

  • Generally, no. With InstaText One, you don't have to worry about character limits as long as you stay within reasonable limits of "fair use". Fair use includes a reasonable number of devices and sufficient characters for personal and professional writing. The limit is several million characters per year and is very difficult to reach even with intensive use.

  • Our team is always interested in hearing from users so we can find ways to improve the service based on your feedback. Feel free to share your suggestions with us. Unfortunately, we cannot offer refunds at this time, but you can cancel your subscription at any time. Your subscription will continue until its expiration date and there will be no further charges.

InstaText for Chrome

  • The InstaText browser extension allows you to use InstaText seamlessly within your applications without having to copy or paste anything. It's perfect for improving documents, academic papers, professional emails, social media posts, and any other text-based task – right where you write. Learn more: InstaText for Chrome

  • Simply go to the Chrome Web Store and install the browser extension. It literally takes less than a minute!

  • InstaText works in several applications, including: Google Docs, Gmail, WhatsApp, Slack, Overleaf, Outlook, Yahoo Mail, Medium, LinkedIn, Facebook, Twitter, Messenger, Meta Business Suite, Confluence, Zendesk, Salesforce, Hubspot, Discord, Instagram, Jira, Notion, WordPress, GitHub, GitLab, Google Keep. And more applications are being added all the time.

  • InstaText is compatible with Chrome, Edge, Brave, Opera, and all other browsers that are built on Chromium.

  • You can click on the InstaText icon in the browser’s toolbar. It allows you to change your language settings and to quickly activate or deactivate the extension in individual applications.

Privacy and Security

  • No. InstaText does not store the texts from your requests or their improvements. Only metadata about the request (e.g. the time of the request and the number of processed characters) are saved for billing and statistics purposes.

  • Yes. All our operations comply with European Union data protection laws. We guarantee InstaText subscribers that all texts are deleted immediately after the text improvement has been completed.

Support

  • Please find our contact information here. Note that you must be a registered InstaText user to access this page.

  • Click on your display name in the menu and log out. Go to the Sign in page, click on "Forgot your password?" and follow the instructions.

  • Update your browser for more security, speed and best performance with InstaText. We recommend popular browsers such as Chrome, Safari, Edge and Firefox. Note that Internet Explorer is not supported.

Affiliate program

  • InstaText's affiliate program is simple and efficient - place a banner or tracking text link on your website (or social media profile, email, e-book, etc.) and get paid every time a referred user upgrades to a premium plan. Affiliates can earn a lot without making a big sales pitch because we have a high conversion rate and an attractive commission rate. The top performers get higher commissions and have exclusive discounts available. If you are interested in becoming an affiliate, please visit this website for more information on how to become an InstaText affiliate.

  • InstaText helps people around the globe - students, researchers, scientists, professionals, language lovers and anyone who writes in English. InstaText's affiliate program is perfect for websites or blogs related to writing. We also have several thriving affiliates whose content focuses on education, science, technology, business, career development, and numerous other areas that appeal to InstaText's diverse user base. You can maximize your chances of being accepted into our affiliate program by creating content that aligns with our mission and ensuring it is relevant, well-structured, and up-to-date. For more information on how to become an affiliate partner, please visit this page.

  • Once you are accepted into the program, we will provide you with a number of affiliate links and banners. You can also use emails and newsletters to promote InstaText. When placing our links and/or banners, please make sure to include them visibly on pages with useful and relevant content. It is best not to place the links and banners next to several other banners/links. Please do not give your customers incentives or rewards for joining InstaText. The affiliate referrals may not come from Google Ads or any other search engines' pay-per-click ads.

  • Our exceptional commission structure offers you a sales commission of 30% of the transaction value per paid upgrade - this applies to all payments within the first 11 months (e.g. when a user signs up for a monthly subscription). Each link on your website has a specific tracking code. Every time a customer clicks through your website to instatext.io and upgrades to a paid plan, we document that conversion and associate it with your account. You can view your conversions and revenue at any time via the dashboard. Thank you to the extended 90-day cookie window, affiliates receive commissions when users upgrade to premium plans within 90 days of their first visit to the site.

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